Privacy Policy

 

 

Scope and Consent:

 

Described in this Privacy Notice

  • The personal information we collect and how we use that information;
  • when we might reveal your personal information.
  • how we retain and secure your personal information.
  • It is applicable to this Site and any Services that make reference to this Privacy Notice.
  • You agree to the terms of this Privacy Notice and our Terms of Use by using our Services and/or creating an account.
  • In accordance with our organizational privacy policies and relevant national legislation, Sellandbuy is your responsible party and is in charge of collecting, using, disclosing, retaining, and protecting your personal information.

Your responsible party could send data to servers in the United States, the European Union, and our data centres in other parts of the world.



Scope and Consent:

 

  • What is Personal information?
  • “Personal information” is defined as information that may be used to identify a specific person (including a natural or legal person),
  • either from the data alone or when combined with additional information we already have or are reasonably anticipated to have access to.
  • Information that cannot be used to identify a specific individual, such as anonymous or aggregated data, is not considered personal information.



Public Information:

 

Any information that you share with a public audience is considered public information, including any personal information that you publish on our website.
Anyone can view or obtain public information through online search engines, APIs, and offline media, such as TV,
whether they are using our Services or not.


Your Rights:

 

  • We want to be sure that whatever information we have on you is accurate and current. Therefore, you can ask us to change
  • or remove your personal information if you believe it to be wrong.
  • You have the right to object to the processing of your personal information when it is done to safeguard either ours

  • or your legitimate interests, unless the law specifically permits that processing, on the basis of reasonable grounds.
  • If you think that we have used your personal information in a way that is against the law, we strongly advise you
  • to first raise any issues with us. You have the right to file a complaint with the Information Regulator using the
  • contact information provided if you are dissatisfied with this procedure, using with the contact details listed below:


Tel: 012 406 4818
Fax: 086 500 3351
Email: POPIAComplaints@inforegulator.org.za



Privacy Notice Changes:

 

By publishing the revised terms on the Site, we reserve the right to modify this Privacy Notice at any time.
The revised terms are effective immediately upon posting and for a period of 30 days.

Failure to Provide Personal Information?

You generally do so willingly if we ask for personal information from you. However, if you don’t supply the information when asked,
we may be unable to offer you a service (for example, to respond to an enquiry you might have regarding our Services).



Collection:

  •  
  • We collect the following information from you:
  • When you register for an account with us, we may ask for information such your name, address, phone number, email address, or user ID (if applicable).
  • When we authenticate you or your account: We may gather and use information (as permitted by law) to confirm the information you gave us or to authenticate you or your account.
  • When you make a purchase using our Services, such as when you publish an ad, respond to an ad, enter payment information, or access other transaction-based content.
  • If you purchase a feature from us or are required to pay fees to use a feature, we may additionally gather financial information about you (such as credit card or bank account details).
  • If you purchase a feature from us or are required to pay fees to us
  • When you interact with our community, such as by filling out a web form or taking part in forums or chats.
  • When you engage with your account, such as when you save searches, add items to alert lists, or update or add information to your account. In some cases, you may also provide us with information about your age, gender, interests, and favourites.
  • Whenever you get in touch with us, whether it be through a chat window, a web form, or another means of communication. We might also record our conversations with you (if we have your consent to do so).
  • We collect information automatically including:
  • Data from the devices you use to communicate with us or our Services, such as your device ID or unique user ID, your device type, your advertising ID,and your unique device token.
  • Localized information about you, such as a geo-location
  • Information about your computer and connection, such as statistics on how many times you have viewed a page, how much traffic you have to and from the site,your referral URL, ad data, your IP address, your browsing history, and your browser log data.
  • We collect information using cookies and similar technologies including:
  • Details of the pages you visit, the links you click, and other activities you do while using our Services, as well as details about what you see in our advertisements or email messages.
  • Information we collect from other sources including:
  • Data we obtain from third parties, such as publicly accessible contact information, publicly available demographic data, data from credit bureaus, and data from background checks, as permitted by applicable national laws
  • Data gathered from social networking platforms when you use such platforms to sign up, share data, or connect to your account. These websites could automatically provide us with some of the personal data they have about you (e.g., content you viewed, content you liked, and information about the advertisements you were shown or clicked on, etc.). If you grant us access to any account that contains video content, we may share the videos you watch with third parties or gather data about them from their social media platforms for at least two years or until you withdraw your permission.
  • Through your privacy settings on the social networking site and the permissions you allow us when you grant us access, you control the personal information we have access to.
  • You consent to us collecting, using, and retaining the information from social media sites that you provide us access to in line with this privacy notice.
  • Information other users may provide about you. If another user provides us with information about you, they must first inform you of our policies regarding the collection, use, disclosure, and preservation of that information. Prior to disclosing your information to us, they must also have your clear consent.



Use and Retention:

 

We make use of your personal data to get in touch with you regarding your account:
We may get in touch with you using Sellandbuy My Messages, email, phone, SMS, or regular mail:

To provide you with customer support regarding your account, such as to troubleshoot issues, collect fees or money owed to us, or to poll you for feedback.
For other purposes, such as to uphold our policies, terms of use, and any other agreements we might have with you.

We customise our advertising and marketing by using the personal information you provide, including to:

Contact you via email, telephone, SMS text messaging, or postal mail to give you discounts and special promotions and to inform you about our Services
and those of our corporate family. • Personalize, measure, and improve our advertising (if you have consented to this contact).
Deliver targeted marketing, service updates, and promotional offers; Message and data charges may apply

Your personal information is used by us for legal compliance purposes, such as:

Prevent, detect, mitigate, and look into suspected forbidden or unlawful activity, security breaches, and fraud.
Uphold our Privacy Notice, Terms of Use, and other applicable policies.



Retention of personal information:


We will preserve your personal information as long as it’s required for our operations while your account is active.
In accordance with applicable national legislation, we may also store personal information from closed accounts in order
to comply with legal obligations, prevent fraud, collect overdue payments, support investigations, enforce our terms of use,
and take other steps. We securely dispose of your personal information if we no longer require it.



Choice:


Marketing Communications. You can unsubscribe from our marketing messages by clicking the link in the email you received.
Through their profiles’ communication choices sections, registered users can easily unsubscribe.

Notifications through push. You have the choice to accept push notifications from Sellandbuy on your smartphone and inside the
program when downloading specific Services. Periodically, we may send you push notifications to: (a) notify you of service-related messages;
(b) notify you of messages from members of the Sellandbuy community; and (c) keep you informed of any events or promotions we may be holding.
If it applies, you may modify your choices by login into your account or by turning off notifications in your device’s settings if you no
longer want to receive notifications from us. We will need to gather specific information about your device, such as the operating system

and user identity information, to make sure you receive the right notifications.



Access:


By logging into your account, you can view, review, and make changes to your personal information. If your personal information changes or is incorrect,
kindly update it right away.
• You might not be able to edit or delete a public posting once you’ve made it. Depending on your account behavior and as required by applicable national
legislation, we will terminate your account and remove your personal information from public view as soon as it is practical to do so upon your request.

• You have the right to seek access to, modification of, or deletion of your personal information, and we shall abide by such request. According to applicable
national legislation, we may be allowed to reject that access or refuse to amend or delete your personal information, but we will provide you an explanation
if we do. Please get in touch with customer service if you have questions about access or to find out if there are any fees.



Disclosure:


We disclose your information to sellers (if you are a buyer) or to buyers (if you are a seller), who may use it to:

• get in touch with you regarding your inquiry
• get in touch with you to finish or complete a transaction

We disclose your information to third-party service providers and financial institution partners, who may use it to:

• assist us in delivering our services, processing payments, and creating customized advertising
• assist us with bill collection, affiliate and rewards programs, other commercial operations,
the prevention, detection, mitigation, and investigation of potentially illegal conduct, violations
of our Terms of Use, fraud and/or security breaches.

We may disclose your information to law enforcement and other parties in connection with the law, including:

• law enforcement, governmental agencies, or authorized third parties in response to a verified request regarding
a criminal investigation, alleged or suspected illegal activity, or any other activity that could put us, you,
or any of our users at risk of legal liability, or if we sincerely believe that disclosure is required for the detection
or prevention of crime, the capture or prosecution of offenders, or the assessment or collection of tax or duty participants of the “Verified Rights Owners Program” under a confidentiality agreement, if we determine that it
is essential to provide that information in connection with an inquiry into fraud, intellectual property infringement, piracy, or other illegal activities.
• Credit agencies or bureaus as permitted by applicable national legislation; • Third parties starting or taking part in legal proceedings if they give us with a subpoena, court order, or other similar legal document

• other third parties in order to comply with our legal obligations, enforce our Terms of Use, address complaints that a listing or other content violates the .rights of others, or if we otherwise believe in good faith that the disclosure
is necessary to stop imminent bodily harm, property damage, financial loss, or to report suspected illegal activity.



Change of ownership:


We may share information with them in accordance with our organizational privacy standards and any relevant privacy laws if we merge with or are acquired by another business.The new combined entity would comply with this Privacy Notice.
You will be given advance notice of any changes to the processing of your personal information if it is going to be collected,
processed, disclosed, or maintained for any purposes not mentioned in this privacy notice.



Security:

We use administrative and technical security measures to safeguard your information. Firewalls, data encryption, physical access controls for data centers, and information access authorisation controls are a few of our security measures.
Please get in touch with customer service if you suspect that your account has been misused.



Important Information:


Social Login

When you login in using social media on sites like Facebook or Google: 

You can access your current account with us if you connect into your social media account using the same email that you used
to sign up for one with us in the past.
A new account will be generated for you in our systems if you sign into your social media account using an email address that we don’t
recognize in our database.

Every time you sign in to your account with us, you have the option of using social login or a regular sign in. You must go through the password reset procedure to obtain a password if you use regular sign in but one has not been provided to you (because you registered
using social login).

The “keep me signed in” rules of the social network provider are in effect when you utilize social login. These are not our policies to direct.
For your safety, we advise that you refrain from using social login when using a shared or open device to use our Services.
To learn about the sign-in procedures and your alternatives, visit the website of your social network provider.



Unwanted or threatening email


Abuse of our services is not something we accept. Even if a user has purchased something from you, you do not have authorization to add
to your mailing list, call, or send SMS messages for business purposes without the user’s express agreement. Our Terms of Use forbid the
sending of threatening or unwelcome emails and SMS communications. Contact customer service to report spam or fake emails.



Third-party privacy practices:


Only the use and dissemination of the personal information that we acquire from you is covered by this Privacy Notice.
When you share your information with others or are taken to a third-party website, their privacy policies will be in effect.

We are unable to ensure the security or privacy of your data once it has been given to a third party. Even when interacting
with buyers or sellers on our site, you should always examine the privacy and security rules of your trading partner before entering
into a transaction and deciding to submit your information.



Questions or Complaints:


You can reach us by sending an email to support@sellandbuy.co.za if you have any queries about this privacy notice or our privacy policies.

Please contact customer service with any additional queries or grievances.


 

This Privacy Policy is prepared by Sellandbuy and whose registered address is in Johannesburg, South Africa (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website and social media sites. We confirm that we will keep your information secure and comply fully with all applicable South Africa] Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website and social media sites:

Information you supply to us. You may supply us with information about you by filling in forms on our website or social media. This includes information you provide when you submit a contact/inquiry form. The information you give us may include but is not limited to, your name, address, e-mail address, and phone number.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

to provide you with information and/or services that you request from us;

To contact you to provide the information requested.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing tosupport@sellandbuy.co.za. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you complain about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to support@sellandbuy.co.za


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