How do I contact Support Team?
To contact our Support Team, send an email to support@sellandbuy.co.za
How to report illegal activity on Sellandbuy
Please let us know if you notice anything suspicious activity on Sellandbuy by taking the actions listed below:
Select "Report abuse"
Enter your reason for the report :
Click the "Send" button after entering your feedback together with all the information that can assist us in better understanding the case.
Our Support team will consider your request shortly. If your report proves that we've faced a scam case, we will block such a seller or buyer immediately.
If your report proves that we've faced a scam case, we will block such a seller immediately.
Add an accurate title for each advert;
Make sure that the description you include is brief, accurate, and free of misinformation.
Each advert should use original photos you took yourself without any watermarks or contact information;
Make sure you choose an appropriate category.
Be attentive to selecting categories.
Prices for your goods must be in line with market rates for similar products;
Indicate correct contact details so that your potential customers can reach you easily.
All advertised products and services must be located in South Africa;
All items and products must be legally permitted.
Create unique adverts. If the ads are identical, we may reject them as duplicates.
Tips for creating an effective ad
If you would like to create a great ad, we recommend you follow the tips below:
1. Use a clear title that includes the name of the item you want to sell. Try to make your title appealing and eye-catching.
2. Set an appropriate price for your item.
3. The description of your product must be informative enough and mustn’t contain any false information regarding your product or service.
4. Upload original and high-quality photos of your items taken by yourself and not image downloaded from the Internet. The better photos you add, the more attractive your ad looks to the potential buyers and the more calls you receive.
5. Add your correct contact details for the potential buyers to be able to reach you easily.
6. Fill all the fields of your profile page and your advert so customers can contact you with ease,
7. Inform potential buyers of any defect or important information they need to be aware of relating to the product.
My advert was rejected. Why?
You can fix it, so don't worry! For a number of reasons, our moderators may reject your advertisement:
You attempted to list several things in one advert. Each item should be posted separately. One item per advert is what is allowed.
You published nudity pictures or pictures with watermarks, contact information, etc. Please take them down and replace them with actual photographs of the product you're selling.
You've chosen a pointless price. Make careful to research market worth and enter a reasonable pricing for your goods.
Click the "Post ad" button after making the necessary modifications. Your ad will be online in an hour or two if all goes according to plan.
Prohibited items on Sell and Buy
You are not allowed to sell or by any Prohibited Goods
The importation or selling of the following goods into South Africa is strictly prohibited:
Narcotic and habit-forming drugs in any form
Fully automatic, military and unnumbered weapons
Explosives and fireworks
Poison and other toxic substances
Cigarettes with a mass of more than 2kg per 1 000
Goods to which a trade description or trademark is applied in contravention of any Act (for example, counterfeit goods)
Unlawful reproductions of any works subject to copyright
Penitentiary or prison-made goods
Restricted Goods:
Firearms / Weapons
Gold coins
Excess currency (cash, banknotes etc.)
Unprocessed minerals (e.g. gold, diamonds, etc.)
Animals, plants and their products (e.g. animal skins, dairy products, honey)
Medicine (excluding sufficient quantities for three months for own personal treatment accompanied by a letter or certified prescription from a registered physician)
Herbal products (Department of Health permit required).